Privacy Policy

Last Updated: April 18, 2025

KIN Pilates("we," "our," or "us"), located at 319 Court Street and 150 Montague Street, Brooklyn, NY, is committed to protecting your privacy in accordance with New York City and State regulations. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.


1. INFORMATION WE COLLECT

Personal Information:

  • Name, email address, phone number

  • Billing information and payment details

  • Emergency contact information

  • Health and fitness history

  • Photos or videos (with explicit consent)

  • Age and date of birth

  • Physical address

Technical Information:

  • Device information when using our website and mobile app

  • IP address and browser type

  • Website and app usage data

  • Booking and class attendance history

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process payments and memberships

  • Schedule and manage classes and appointments

  • Communicate about services, schedules, and studio update

  • Provide personalized instruction and track progress

  • Improve our services and customer experience

  • Comply with legal obligations

  • Send marketing communications (with consent)

3. MOBILE MESSAGING AND COMMUNICATIONS

Text Messaging Privacy:

  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes

  • Text messaging originator opt-in data and consent information will not be shared with any third parties

  • Message and data rates may apply

  • Reply STOP to opt-out of messaging at any time

  • Reply HELP for additional messaging assistance

  • Message frequency varies based on usage

  • Cancellation notifications are sent 12 hours prior for group classes and 24 hours prior for solo sessions

4. INFORMATION SHARING AND DISCLOSURE

We may share your information with:

  • Service providers (e.g., Wellness Living, payment processors)

  • Medical professionals (only with your explicit consent)

  • Legal authorities when required by law

  • Emergency contacts (only in emergencies)

We DO NOT:

  • Sell your personal information to third parties

  • Share mobile information for marketing purposes

  • Disclose information beyond what's legally required

5. CERTIFICATION PROGRAM PRIVACY

Student Records and Materials:

  • All course materials are copyright protected

  • Student records are maintained for 7 years

  • Certification status is verified only with consent

  • Training materials are watermarked and protected

  • Faculty members sign confidentiality agreements

6. VIRTUAL CLASS PRIVACY

Virtual Session Security:

  • Password-protected platforms

  • Advance notice for recorded sessions

  • 30-day maximum retention of recordings

  • Participant camera control options

  • Prohibition of personal recording

7. DATA SECURITY

We implement security measures including:

  • Encrypted data transmission

  • Secure storage systems

  • Limited staff access

  • Regular security assessments

  • Secure mobile app protocols

8. YOUR RIGHTS UNDER NYC LAW

You have the right to:

  • Access your personal information

  • Request corrections to your data

  • Opt-out of marketing communications

  • Request data deletion (subject to legal requirements)

  • Receive a copy of your data

  • File a complaint with relevant authorities

9. VIDEO AND PHOTOGRAPHY

Studio Recording Policies:

  • Security cameras in common areas

  • Virtual class recording (with notice)

  • Marketing materials (with explicit consent)

10. CHILDREN'S PRIVACY

We comply with NYC and federal regulations regarding minors:

  • No collection of information from children under 13 without parental consent

  • Parental access to children's information

  • Special protections for minor's health information

11. STUDIO POLICIES

Equipment and Facility Privacy:

  • Maximum class size of 8 participants

  • Private changing areas

  • Storage for personal belongings

  • Confidential instruction areas

12. CHANGES TO THIS POLICY

We may update this policy periodically:

  • Changes will be posted in studios and online

  • Email notifications for significant changes

  • 30-day notice for material changes


13. CONTACT US

For privacy-related questions:

KIN Pilates

319 Court Street Brooklyn, NY

150 Montague Street Floor 2 Brooklyn NY 11201

Email: info@kin-pilates.com

14. COMPLIANCE

This policy complies with:

  • New York City Administrative Code

  • NY SHIELD Act

  • NYC Consumer Protection Laws

  • Federal Trade Commission Guidelines

  • HIPAA Guidelines

  • NY State Privacy Laws

KIN Pilates Studio

 Email: info@kin-pilates.comg

Studio 1: 319 Court Street Brooklyn NY 11231

Studio 2: 150 Montague Street Floor 2 Brooklyn NY 11201